Fourteen days from delivery to send a piece back, no return fees, and the refund goes to the card or account you paid with.
The fourteen days start on the day your parcel is marked delivered, not the day you ordered. Once the window closes the return option disappears from your order. If something turns out faulty after that, email us and we will look at it.
Unworn, unwashed, with the tags still attached, in the packaging it arrived in. Denim picks up creases and indigo transfers fast, so try pieces on over something before you decide.
We cannot take back pieces that have been altered, hemmed, or tailored after delivery.
Refunds go back to the original payment method through Razorpay. We do not pay out in cash or store credit. Most banks show the money within 5–7 working days of the refund being issued. Some take longer, and that part is up to your bank.
We do not run exchanges as a separate process. To change size, return the piece for a refund and place a new order for the size you want. Runs are small and sizes do not restock, so place the new order first if the size you need is still available.
If a piece arrives damaged, or it is not what you ordered, file a return with that reason, or email us with your order number and photographs. We cover the cost and refund you in full for the affected pieces.
There is no cancel button yet. Email us your order number before the order ships and we will cancel it and refund the full amount to your original payment method. Once it has shipped, wait for it to arrive and return it instead.
Sometimes a piece sells out while your payment is going through. If that happens, or you are charged twice by mistake, we refund the payment automatically and email you to say so. You do not need to ask.
Write to anarchistindia01@gmail.com or use the contact form, and include your order number and photographs where relevant. A person reads every message and replies within one working day.